Privacy Policy
last updated: 3/31/2026
What personal information do we collect and how do we use it?
Contact Information:
When you apply for membership or register for events and services via the Site, we collect your name, mailing address, phone number, email address, and other contact details. We use this information to administer mailing lists, send requested communications, respond to inquiries, manage event registrations, and fulfill other purposes related to the Service. Your contact information may also be included in the FACC Carolinas Members Directory.
Profile Information:
You may provide additional details about your business, interests, background, and products or services you offer or seek. This information helps us tailor newsletters, opportunities, and content relevant to your profile and track the effectiveness of our Site and Service. Profile data is stored in our CRM system.
Directory Information:
A key benefit of FACC Carolinas membership is networking. Accordingly, your contact and profile information will be made available to other FACC Carolinas Members and may be shared with other French Chambers of Commerce worldwide. If you prefer not to have your information shared in this way, please do not submit it.
Employment Information:
If you participate in our employment services, you may provide information about your skills, experience, education, or job openings you wish to fill. Anonymous summaries of such information may be accessible to FACC Carolinas Members seeking employment or talent. Aggregated data may also be used to provide community insights.
Legal Basis for Processing
We process your personal information as necessary to perform our contract with you (e.g., providing membership and event services) or based on our legitimate interests in operating and improving the Site and Service.
How long do we keep your personal information?
We retain your information only as long as necessary to fulfill the purposes described here. Member data is kept for the duration of your membership and deleted upon termination unless retention is required by law. Prospective member data used for outreach is kept no longer than 3 years from the last interaction. Data collected via cookies or trackers is retained no longer than 13 months without renewed consent. Other data is kept only as needed for Site functionality.
With whom do we share your personal information?
We process your personal information as necessary to perform our contract with you (e.g., providing membership and event services) or based on our legitimate interests in operating and improving the Site and Service.
Your rights regarding your personal information
You have the right to:
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Request access to the personal information we hold about you.
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Ask for corrections if your information is inaccurate or incomplete.
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Request deletion of your personal data, where lawful.
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Request restrictions on how we process your data.
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Object to processing for direct marketing or legitimate interest purposes.
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Withdraw consent where processing is based on your consent.
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Receive your data in a portable format and transmit it to another controller, where applicable.
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Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us at cedric@facccarolinas.com or via mail at the address below.
Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission can be guaranteed 100% secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy regularly to stay informed of any changes.
If your information changes, is incorrect, or if you have questions about this Privacy Policy, please contact us:
French-American Chamber of Commerce of the Carolinas
6320 Pleasant Pines Drive
Raleigh, NC 27613
Email: cedric@facccarolinas.com
Changes to this Privacy Policy
The French-American Chamber of Commerce of the Carolinas (“FACC Carolinas,” “we,” “us,” or “our”) operates the website (the “Site”) and is the controller of the information collected or provided via this Site. In the course of your application to become a FACC Carolinas Member or your registration and/or use of the Site and related services (collectively, the “Service”), you may submit personal information to FACC Carolinas.
This Privacy Policy explains how FACC Carolinas collects, uses, and shares your personal information, your rights regarding that information, and how to exercise those rights.